Terms and Conditions of Sale – Shapeology Australia
Last updated: July 29, 2025
1. Company Information
Shapeology is an online retailer specializing in shapewear and body-enhancing garments.
Website: www.myshapeology.com
Email: myshapeology@gmail.com
2. Scope
These Terms and Conditions apply to all purchases made on the www.shapeology.au website by customers located in Australia.
3. Products
All products are described and presented as accurately as possible. Product photos are for illustrative purposes only and may differ slightly from the actual item.
4. Prices
Prices are listed in Australian Dollars (AUD), inclusive of all applicable taxes (GST).
Shipping fees are displayed during the checkout process before final confirmation.
5. Orders
By placing an order, the customer fully agrees to these Terms and Conditions.
Shapeology reserves the right to cancel or refuse any order in the case of a dispute, suspected fraud, or product unavailability.
6. Payment
Payments must be made securely online via credit or debit card (Visa, MasterCard, etc.).
Orders will only be processed once full payment is received.
7. Shipping
Orders are delivered to the shipping address provided during checkout.
Shipping times may vary depending on location, season, and carrier logistics.
An estimated delivery time is provided at checkout, but it is not guaranteed.
8. Returns and Exchanges
Customers may request a return within 14 days of receiving their order, provided the items are unworn, unwashed, and in their original packaging.
Important: For hygiene reasons, shapewear that has been worn or tried on cannot be returned or exchanged.
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong or faulty item).
9. Liability
Shapeology is not liable for any damages resulting from misuse or improper use of the products.
10. Privacy
Personal information is collected and handled in accordance with the Australian Privacy Act 1988.
Customers may request access to, correction of, or deletion of their data at any time by contacting us.
11. Governing Law
These Terms are governed by Australian law.
In the event of a dispute, the parties will seek an amicable resolution. If no agreement can be reached, the matter will be submitted to the competent Australian courts.